Privacy Policy

Last updated: September 5, 2025

At TCG Science, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and subscription services (the “Service”). By using the Service, you agree to this Privacy Policy.

1. Data We Collect

Account Information: When you register, we collect your name, email address, and password.
Payment Information: Payments are processed via Stripe. We do not store credit card details on our servers.
Usage Data: We collect information about how you interact with our Service (e.g., pages visited, features used) to improve performance and functionality.
Technical Data: This includes IP address, browser type, and device information collected automatically for security and analytics.

2. How We Use Your Data

To provide and maintain the Service.
To process payments and manage subscriptions.
To personalize your experience and improve our features.
To communicate with you (e.g., account updates, service notifications).
To comply with legal obligations (e.g., tax reporting).

3. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

Contractual necessity – to provide the subscription service you signed up for.
Legal obligations – to comply with tax, accounting, and regulatory requirements.
Legitimate interests – to maintain and improve our Service.
Consent – for optional communications (e.g., newsletters).

4. Sharing of Data

We do not sell or rent your personal information. We may share data with:

Stripe – for secure payment processing.
Supabase – for authentication and database management.
Service Providers – trusted third parties for hosting, analytics, or email delivery.
Legal Authorities – if required to comply with applicable law or legal process.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated above, or as required by law. Once your account is deleted, we will remove or anonymize your personal information unless retention is required by law.

6. Your Rights (GDPR)

As an EU resident, you have the following rights:

Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to request deletion of your data (“right to be forgotten”).
Right to restrict or object to processing of your data.
Right to data portability.
Right to withdraw consent (for optional communications).

To exercise these rights, please contact us at [Your Business Email].

7. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and collect usage data. You may disable cookies in your browser settings, but some features of the Service may not function properly.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

9. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your personal information.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date. We encourage you to review this Policy regularly.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

TCG Science
Kastanjelaan 82, 9741CR Groningen, The Netherlands
Email: roy@tcg-science.com
KvK Number: 80567444 (Registered name: Tuk Marketing / R-Cubed Data Science)
VAT Number: NL003457054B16